Microsoft涓轰綍灏嗘敼鍙楥RM琛屼笟(1)锛 鑽峰叞閫忚 |
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Microsoft浜庡勾搴曞墠杩涘叆CRM琛屼笟灏嗘案杩滄敼鍙樹粖澶╂垜浠墍鐭ョ殑CRM琛屼笟銆傛垜鏄湪涓嶮icrosoft鍐崇瓥鑰咃紝涓氬姟浼欎即鍜岀珵浜夊鎵嬭繘琛屼簡璁胯皥锛屽苟涓斾粩缁嗚瀵熷叾浜у搧鈥曗昅icrosoft
CRM涔嬪悗寰楀嚭杩欎竴缁撹鐨勩侻icrosoft
CRM涓轰綍浼氬CRM甯傚満涓骇鐢熸瀬澶х殑鍐插嚮锛熷師鍥犲氨鍦ㄤ簬鈥︹ 璇︾粏鍐呭 |
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姣忎釜浜虹殑瀹㈡埛璧㈠埄鎬 缇庡浗閫忚 |
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涓嬮潰鍏充簬鎬ラ渶鐨勫鎴疯耽鍒╂ц 閲忔爣鍑嗙殑闂鍜岃璁哄浜庢墍鏈塅SI鏈烘瀯鏉ヨ閮芥槸涓鏍风殑锛屼笉绠″畠鐨勮妯℃槸澶ц繕鏄皬銆傚鎴蜂腑鐨勫皯鏁帮紙10%鎴栨洿灏戯級鏋勬垚浜嗗埄娑︾殑澶у崐鈥曗曡岀煡閬撹皝鍏疯耽鍒╂т互鍙婃槸浠涔堥犳垚浜嗚耽鍒╂у浜庡浣曚繚鎸佸拰鏀瑰杽涓氱哗鏈夌潃宸ㄥぇ鐨勫奖鍝嶁︹
璇︾粏鍐呭 |
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CRM鍙戝睍瓒嬪娍 鈥滄剼锠⑩濈殑鍑哄眬 |
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19涓栫邯澶村崄骞达紝鏌ュ皵鏂•杈惧皵鏂囦笉缁忔剰闂村彂鐜颁簡绉戝鐣屾渶閲嶈鐨勭悊璁轰箣涓锛氱墿绔炲ぉ鎷┿傚嚭鐢熸椂鍏锋湁鏌愪簺鎬х姸鈥曗曟瘮鏂硅锛屽璺戝揩閫燂紝鐩厜閿愬埄锛屽杽浜庝吉瑁呪曗曠殑涓綋鐩稿浜庡叾鍚岀被浜湁涓瀹氱殑浼樺娍銆傚苟涓斿湪鐜鏀瑰彉鏃讹紝鍏锋湁杩欎簺鏂版х姸鐨勪釜浣撳彲浠ヨ〃鐜版洿濂斤紝娲荤殑鏇翠箙鈥︹
璇︾粏鍐呭 |
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SME涓殑CRM 涓瀹舵梾琛岀ぞ鐨勪釜妗堢爺绌 |
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Best
Travelling Agent
(BTA)鏄竴瀹朵腑灏忓瀷鐨勫叕鍙搞10骞村墠鎴戜滑鍦ㄩ娓绔嬩簡绗竴瀹跺垎閮紝鍒扮幇鍦ㄦ垜浠殑鍒嗛儴涓鍏辨湁4瀹讹紝鍏ㄩ兘浣嶄簬甯備腑蹇冦傛垜浠竴鍏辨嫢鏈100鍚嶆寮忛泧鍛橈紝鍚屾椂杩樻湁涓浜涗粠浜嬭嚜鐢变笟鐨勫娓镐汉鍛樹负鎴戜滑宸ヤ綔銆傞氬父锛屽鎴峰惧悜浜庡埌杩欎簺鍒嗛儴锛岃屼笉鏄埄鐢ㄢ︹
璇︾粏鍐呭 |
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瀹炴椂钀ラ攢鑳屽悗鐨勬妧鏈(2) 寤烘ā鍜屽缓璁 |
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鍦ㄨ惀閿涓娇鐢ㄩ娴嬪缓妯′互杈炬垚浼樺寲鍜屼釜鎬у寲寮曡捣浜嗚惀閿鏁堢巼涓婄殑宸ㄥぇ杩涙銆傞氳繃杩涜寤烘ā锛屽悓鏃剁粨鍚堜簡闈㈠悜鍟嗕笟瑙勫垯鐨勫唴瀹瑰缓璁紩鎿庯紝涓瀵逛竴鐨勫競鍦鸿惀閿姝e湪杩堜笂涓涓柊鐨勫彴闃躲傚鎴峰垎鏋愪娇寰楁彁璁拰鍐崇瓥涓嶅緱涓嶈冭檻涓庡鎴风殑浜掑姩銆傚洜姝わ紝杩涜寤烘ā鍙互鍦ㄥ悇涓︹
璇︾粏鍐呭 |
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瀹炴椂钀ラ攢鑳屽悗鐨勬妧鏈(1) 缁艰堪鍙婂師鐞嗕粙缁 |
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褰撲粖鍟嗕笟鐜涓紝瀹㈡埛涓庡叕鍙稿彲閫氳繃澶氫釜鎺ヨЕ鐐硅繘琛屼簰鍔ㄢ曗曞鍛煎彨涓績锛坈all
center锛夛紝缃戠珯锛屽瓨鍌ㄥ櫒锛岀洿閭瓑绛夈傚疄鏃惰惀閿绯荤粺浣垮悇鎺ヨЕ鐐逛箣闂寸殑浜掑姩鏃犻』鍥哄畾缂栫爜灏卞彲浠ュ疄鐜般傚湪涓濂楀疄鏃剁郴缁熶腑锛屾墍鏈夌殑杩炴帴閮芥彁鍙栧埌浜哋DS銆傛湁浜嗚繖涓妗嗘灦锛屽彟澶栧鍔犳帴瑙︾偣鈥︹
璇︾粏鍐呭 |
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CRM褰撶劧涓嶆槸涓囪兘鐨勶紝瀹冨彇鍐充笌浣犵殑鍟嗕笟鐩爣 GreaterChinaCRM涓撳椤鹃棶绛斾細鍛橀棶 |
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浠庢煇绉嶆柟闈㈡潵璇达紝CRM鏄竾鑳界殑绯荤粺锛屼絾瀹冭繕鏄瓨鍦ㄤ竴瀹氱殑灞闄愭с傚畠鏄竴绉嶇粡钀ョ瓥鐣ワ紝涓绉嶇郴缁燂紝閫氳繃鎶鏈緱浠ュ姞寮恒傜悊鎯虫儏鍐典笅锛屽畠鍙府鍔╀娇鐢ㄨ呭湪鎵鏈夊鎴峰叧绯讳腑鎻愰珮鐢熶骇鍔涳紝浣嗗畠鏃犳硶鎺у埗濡傝储鍔℃垨浜哄姏璧勬簮绯荤粺绛夊唴鍕ゆ椿鍔ㄣ備笉杩囷紝闅忕潃浜轰滑閫愭笎鎰忚瘑鍒板叕鍙糕︹
璇︾粏鍐呭 |
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CRM鏄竾鑳界殑鍚? GreaterChinaCRM涓撳椤鹃棶绛斾細鍛橀棶 |
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CRM瑙e喅鏂规鎴栫郴缁熸槸涓绾垮鎴疯祫鏂欑郴缁燂紝瀹冨彲璁╀紒涓氳幏鍙栧叧浜庡鎴烽渶姹傚拰璐拱妯″紡鐨勪俊鎭
杩欐牱锛屾姇璧凜RM瑙e喅鏂规鐨勫叕鍙歌兘澶熷绔炰簤鍋氬嚭鏇磋繀閫熺殑鍙嶅簲锛屽洜涓烘嫢鏈夎繖浜涜В鍐虫柟妗堢殑浼佷笟鍙互鎻愪緵閰嶅鏈嶅姟鎴栦骇鍝侊紝杩涜浜ゅ弶閿鍞互鎻愰珮鍒╂鼎鐜囨垨閿鍞鈥︹
璇︾粏鍐呭 |
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